Privacy policy

Last updated: 17 January 2026

This Privacy Policy describes how Luvties (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from luvties.com (the “Site”) or otherwise interact with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, including customers, website visitors, and others whose personal data we collect.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. Any updates will be posted on this page, and the “Last updated” date will be revised accordingly.

How We Collect and Use Personal Information

We collect personal information to provide and improve our Services, process orders, communicate with you, comply with legal obligations, and protect our business.

The information we collect depends on how you interact with our Site.

Personal Information We Collect

Information You Provide Directly

We may collect the following information when you place an order, create an account, or contact us:

Name
Billing and shipping address
Email address
Phone number
Payment confirmation details
Account login information
Customer support communications

Providing certain information is necessary to complete purchases or access specific features.

Information Collected Automatically (Cookies & Usage Data)

When you visit our Site, we automatically collect certain information, including:

Device and browser information
IP address
Pages viewed and interactions
Referral source
Shopping behavior

This information is collected through cookies, pixels, and similar technologies.

For more information about Shopify-related cookies, see:

https://www.shopify.com/legal/cookies

Information from Third Parties

We may receive personal information from trusted third parties, including:

Shopify, which powers our online store
Payment processors that securely handle your payment details
Shipping and fulfillment partners
Analytics and marketing providers

All third-party information is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Manage accounts and transactions
Send order confirmations and service-related messages
Improve our website and services
Detect and prevent fraud or security issues
Send marketing communications (where legally permitted)

You may opt out of marketing emails at any time by using the unsubscribe link in our emails.

Cookies

We use cookies to operate and improve our Site, remember your preferences, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Sharing Personal Information

We may share your personal information with:

Service providers (payment processing, shipping, IT, analytics)
Shopify and affiliated partners supporting our Services
Legal authorities if required by law
Business partners in case of a merger, sale, or restructuring

We do not sell your personal data.

User-Generated Content

If you submit reviews or other content publicly on our Site, that information may be visible to others. We are not responsible for how third parties use publicly shared information.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us to request deletion.

Data Security & Retention

We take reasonable measures to protect your personal information, but no system is completely secure. We retain personal data only as long as necessary to fulfill legal, contractual, or operational obligations.

Your Rights (GDPR & EU Residents)

If you are located in the European Economic Area (EEA), you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise these rights, contact us using the details below.

International Data Transfers

Your personal information may be processed outside your country of residence, including in the United States. When transferring data outside the EU, we rely on approved safeguards such as Standard Contractual Clauses.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: luvties.business@gmail.com

For the purposes of applicable data protection laws, Luvties is the data controller of your personal information.